Lead Branch Manager

Hokian Kirana Laundry · 📍 Matraman, Jakarta Raya · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 23.000.000 – Rp 27.000.000 per month
Hokian Kirana Laundry is seeking a dynamic and experienced Lead Branch Manager to oversee our operations in Matraman, Jakarta Raya. The ideal candidate will have a strong background in laundry management, excellent leadership skills, and a passion for delivering exceptional customer service. This is an opportunity to lead a team, drive operational efficiency, and contribute to the growth of our brand.

📋 Tanggung Jawab Pekerjaan

Oversee daily operations of the branch, ensuring high standards of cleanliness and service quality.,Manage and develop a team of 15-20 employees, providing training and mentorship.,Develop and implement operational strategies to improve efficiency and profitability.,Ensure compliance with health and safety regulations and company policies.,Monitor inventory levels and ordering, maintaining accurate records.,Handle customer complaints and resolve issues promptly and professionally.,Conduct regular performance reviews and provide feedback to staff.,Represent the company at industry events and networking opportunities.

🎓 Kualifikasi & Syarat

Minimum of 5 years of experience in laundry management or a related field.,Proven track record of successfully managing a team and driving operational excellence.,Strong leadership and communication skills.,Familiarity with laundry equipment and processes.,Ability to work well under pressure and meet tight deadlines.,Bachelor's degree in Business Administration, Hospitality, or related field.,Experience in using management software and tools.,Knowledge of Indonesian labor laws and regulations.

🛠️ Keahlian

Team leadership and managementOperational strategy developmentCustomer service and complaint resolutionInventory managementHealth and safety complianceData analysis and reportingTraining and mentorship
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